Lillypost is a monthly book subscription box that sends children's books to your door! Each month, tiny fingers will discover carefully curated books, a lovely little note and stickers for fun!
We offer three options so you can choose the box that best suits the age of your child. Our Board Book Box is perfect for ages 0-3, our Picture Book Box is great for ages 4-7, and our Mixed Book Box is for families who are looking for books at different reading levels.
Our Picture Book Box comes with 3 books.
Our Board Book Box comes with 4 books.
Our Mixed Book Box comes with 2 picture books and 1 board book.
Every box of books is selected by passionate parents, aunts, uncles just like you. This means that we select books that we believe will make the biggest impression, create the most fun, and bring the most joy to your little bookworm.
A Lillypost box starts at $24.95/month + $7.95/box shipping + tax.
Yes, an automatic 5% tax is applied to the base cost of your monthly box plus your provincial tax rate is charged on wrap and shipping (if applicable).
No, your books will not come automatically wrapped. However, you do have the option to pay an additional $5.95/box + tax to have all the books individually wrapped.
Since many of our books are purchased from publishers' excess inventory, they add a small mark on the edge of the book to ensure that the books cannot be returned. All the books are new and in excellent condition; however, that small mark allows us to offer our boxes at the prices we do!
All picture books are hardcover; however, we do not guarantee that these books will come with a dust jacket.
We have a mixed book box that is great for families for children at different reading levels! A mixed box includes 2 picture books and 1 board book to appeal to each age group.
Community is a very important word to everyone here at Lillypost. If you receive a book that your child already has, we encourage you to share it with your community. Drop it off at a local charity, your child’s classroom, or even give it to your neighbour! We think this could be a great chance to interact with those around you and help make a small difference for children’s literacy.
Your first box will begin processing immediately after your order is placed. It will then ship out of our facility within 2-4 business days, on average. Once shipped, your box will take approximately 3-10 business days to arrive at your door depending on the location.
No, just because you order during the same month as someone else, it does not mean that you will be receiving the same books. We select our favourite books and add them to a pool on a continual basis. New books are added weekly and it will always be a fun surprise for both the child and the parents!
If you opt-in to receive seasonal books, we will consider books related to upcoming holidays and seasons for your boxes, when available. This could include books about holidays such as Valentine's Day, Easter, Halloween, and Christmas, as well as books based around different seasons (winter, spring, summer, and fall). You can adjust your preferences at any time by logging into your account, going to your profile, and selecting your preference within each active subscription individually.
We cannot guarantee a seasonal book will be included in every box based on the variation of seasonal content throughout the year. If there are seasonal books available when your box is being processed, we will include a maximum of one book to your box to ensure you still have great variety in every box!
Unfortunately, we do not offer this feature currently. However, we do offer printable gift messages that are available on our website for you to give to the gift recipient. This lets them know that a special gift is heading their way! View the available gift messages here.
Here at Lillypost, literacy is of the utmost importance. That is why we donate one new book for every single box shipped out our doors to a charity focused on advancing children’s literacy. To date, we have donated over 223,000 books! Learn more here.
We accept credit card and debit card payments from Visa, MasterCard, and American Express.
We are sorry, but we do not offer gift cards at this point in time.
Your credit card may be declined because we do not accept the form of payment you are trying to enter. Also, double check that the billing information you are entering matches the billing address connected to your credit card exactly. If you are still having trouble, contact us and we can help you out.
No worries! Login into your account and click the order # to get your full order breakdown and also your order fulfillment status.
Contact our customer service team who would be happy to look into your account for you. A refund will be given when needed. Please call us at 1-844-565-5471.
Absolutely! We want your Lillypost boxes to grow with your little one. If you would like to change your box type, please contact us at [email protected] at least 48 hours before your box’s scheduled date and we’d be happy to make the change.
If this is your first time signing up for Lillypost, you will be billed immediately. For all subsequent renewals, you will be billed on your anniversary day of the month.
Your subscription will renew on your anniversary date. If you choose "This is a gift" on the checkout page, your subscription will not be renewed and your card will not be charged again.
You sure can! Go into your profile and open the My Subscriptions page. In your active subscription, you can select Manage Schedule and update the date that you would like your next box to ship. Your subsequent box(es) will automatically adjust according to your schedule.
Yes! Although our boxes default to monthly shipments, you can modify your box frequency to the schedule that best fits your family. Simply go to your Subscription Details page within your profile and click Manage Schedule to select the frequency of your choosing.
Simply login into your account, go to My Profile and update the payment information listed under Manage Payment.
Currently, we only ship to the United States and Canada. If you are in Canada but your shipping address is in the US, please visit www.lillypost.com to place your order.
Your Lillypost box will begin processing every month on the anniversary of your original sign up date. It will then ship out of our facility within 2-4 business days, on average.
Sorry, but we do not offer this service currently.
Once your box has shipped, expected delivery times average 3-10 business days, depending on the location.
Once your order has been shipped, you will receive a shipping confirmation email that will have all the tracking information you need. This number can also be found in your profile information on our website.
The tracking information will be updated 24-48 hours after you receive notification that it has shipped. If the time period passes and an update is still not available, please contact customer service at [email protected] with your order ID so we can assist you.
We are so sorry to hear your box has not arrived yet! Please contact customer service so we can verify that your address is correct and take any action needed to get you your box!
We are truly sorry! We would like to make it up to you so please contact us at [email protected] with the details and photos of the damaged book(s) attached.
Log in to your Lillypost account and edit your information for each subscription under My Subscriptions in your profile. Please note that your shipping address must be updated before your renewal date in order for the package to go to that new location. If you require assistance updating your shipping address, please contact us!
Although we would be sad to see you go, you can easily cancel your active subscription within the My Subscriptions page under your account. Please note that you will only be able to cancel boxes with a Status of Scheduled. If your order has a Status of Filled or Pending, please contact customer service at [email protected].
You must cancel before your anniversary date if you do not want your subscription to renew.
If you would like to reactivate a previously canceled or expired subscription, you can go back into your Subscription Details page and click Reactivate at any time. If you’d like to start a new subscription, simply add the new subscription to your cart and proceed through the checkout.
Your $10 referral credit will be applied to your account seven days after your friend’s order is placed.
You don’t have to do anything! Your credits will be automatically applied to your next order. It’s just that easy!
Please contact customer service by email at [email protected] so we can look into this for you.
For all inquiries, please send an email to [email protected]. If you are a Blogger, YouTuber or Instagrammer, please include your full name as well as links to all your social channels and your reason for contacting us. If you are press or media, please include your business' information as well as your reason for contact. Thanks!